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Category Archives: Sales Process

Home > Sales Process

The Law of Unintended Consequences

August 4, 2010 – 3:06 pm

It is interesting how companies and governments often fall into the trap of the law of unintended consequences. The basic idea of the law is that we try and set rules to create one set of outcomes but people (and sales people are really good at this) think of ingenious ways to use the rule [...]

By John | Also posted in Sales Management | Tagged complexity, consequences, sales managers | Comments (0)

Top 5 Reasons that Sales Deals Fall Apart

June 14, 2010 – 12:09 pm

Following on from the last post, I dug out some research on why deals fall apart which highlights the importance of qualifiaction and spending your time in the right places. So here are the top 5 reasons that dales deals fall apart: 1) Deal Not Qualified Some key questions you should always be asking to [...]

By John | Also posted in Closing | Tagged business drivers, influencer, priorities, qualification, sales person | Comments (0)

Qualification Acronyms – Instant Sales Guides

June 14, 2010 – 11:36 am

Acronyms are excellent ways of remembering a set of ideas, and they are particularly good for sales qualification.  To me, sales qualification is absolutely crucial for any sales person – where are you going to spend your time most effectively, which business can you win and which business should you walk away from? The one [...]

By John | Also posted in Closing, Sales Guides, Sales Management | Tagged gathering information, priorities, qualification, questions, sales competencies, sales managers, sales person | Comments (0)

The Art of Sales Management

June 9, 2010 – 1:23 pm

Following on from the post “The Art of Sales”, I thought it might be useful to list some questions that can be used by sales people under the 5W’s and 1H headings. These are also the types of question I would use as a sales manager to see if my sales person really had a [...]

By John | Also posted in Sales Management | Tagged business issues, qualification, questions, sales managers, sales person | Comments (0)

Call Plan – Instant Sales Guides

June 7, 2010 – 2:27 pm

Part of the Instant Sales Guides series © Here are some examples of what questions you can ask yourself prior to a call (either face to face or telephone) together with some debrief questions to help you move the sales forward. These are also detailed in the Instant Sales Guides tab together with an actual [...]

By John | Also posted in Sales Guides | Tagged call planning, objective, sales cycle, smart objectives | Comments (0)

The New Buyer

May 19, 2010 – 10:19 am

Have you noticed something has changed in sales? Everyone now talks about every sale being price sensitive – is this true or is it just sales people making excuses? Firstly, when I do account/opportunity reviews, I am still amazed how many sales people really cannot articulate their value proposition and show a clear line of [...]

By John | Also posted in Customer Focus, Negotiation | Tagged BATNA, business drivers, business issues, change, proposal, sales person, value proposition | Comments (0)

Buying and Selling Cycles

May 7, 2010 – 3:37 pm

So what are buying and selling cycles and why are they important to sales people? Let’s start with the customer’s buying cycle. (Note please click slides for larger views). The buying cycle is the steps in the process that the customer has to work through starting with idea of doing something (an awareness of needs) [...]

By John | Also posted in Customer Focus | Tagged business issues, customer commitment, proposal, sales competencies, sales person | Comments (0)

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