As I wrote the last two posts on SMARTER questions, I thought of an exercise I do in workshops that would make a great energizer for a sales meeting. Basically, the sales manager starts the session with a 10 minute discussion on the value of SMARTER questions using the information in the posts and on the website. Then the sales people are put in small teams of, say, 3 people and asked to create SMARTER questions that they can use in their sales calls.
You can then capture the best questions from the teams on a flip chart, throw in a prize for the best team questions and publish a best questions list for the whole team. Just getting sales people to ask two SMARTER questions per call will raise the quality of each discussion with your customers.
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