Sales Training Consultants
IT Industry Specialists
TYPES OF SALES TRAINING
- Individual Effectiveness
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Business process re-engineering has reduced layers of management and created the need for flexible working. This means that individuals have to come together in virtual teams for the life of a project and then disband to join other teams. So the abilities listed below have become key competencies for sales people:
- Resource management
- Translates our business strategy into measurable operational plans that are focused on the customer
- Considers the strategic "big picture" and the short and long term impact of actions
- Determines priorities and allocates resources accordingly based on knowledge of business priorities
- Understands how to get things done within the company
- Approaches assigned responsibilities from a business perspective
- Organizes for optimal coverage and impact
- Prioritizes activities and follows up to maximize effectiveness and efficiency to achieve results
- Adopts computer and relevant software and integrates them into day-to-day activities
- Problem solving
- Anticipates and handles complex problems and issues, gaining input from appropriate resources and generating possible options before coming to a resolution
- Formulates clear decision criteria and evaluates solutions by considering implications and consequences
- Decides and acts consistent with available facts, constraints, and probable consequences
- Develops contingency plans
- Takes personal responsibility for resolving customer problems/issues
- Follows through on commitments to customer
- Manages questions, conflicts, and problems well
- Communication
- Employs and leverages listening, questioning, oral and written abilities to convey messages and express ideas and points of view effectively in a variety of settings
- Uses the computer to improve presentation and communication ability
- Resource management
Can we assist with your training requirements? Just email us now with your details and we'll get back to you.