sales training consultants


Sales Training Consultants

Performance Through People


Individual Effectiveness

Business process re-engineering has reduced layers of management and created the need for flexible working. This means that individuals have to come together in virtual teams for the life of a project and then disband to join other teams. So the abilities listed below have become key competencies for sales people:

  • Resource management
    • Translates our business strategy into measurable operational plans that are focused on the customer
    • Considers the strategic "big picture" and the short and long term impact of actions
    • Determines priorities and allocates resources accordingly based on knowledge of business priorities
    • Understands how to get things done within the company
    • Approaches assigned responsibilities from a business perspective
    • Organizes for optimal coverage and impact
    • Prioritizes activities and follows up to maximize effectiveness and efficiency to achieve results
    • Adopts computer and relevant software and integrates them into day-to-day activities
  • Problem solving
    • Anticipates and handles complex problems and issues, gaining input from appropriate resources and generating possible options before coming to a resolution
    • Formulates clear decision criteria and evaluates solutions by considering implications and consequences
    • Decides and acts consistent with available facts, constraints, and probable consequences
    • Develops contingency plans
    • Takes personal responsibility for resolving customer problems/issues
    • Follows through on commitments to customer
    • Manages questions, conflicts, and problems well
  • Communication
    • Employs and leverages listening, questioning, oral and written abilities to convey messages and express ideas and points of view effectively in a variety of settings
    • Uses the computer to improve presentation and communication ability

Can we assist with your training requirements? Just email us now with your details and we'll get back to you.


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